International Scientific Conference „Contemporary Issues in Business, Management and Education“, International Scientific Conference „Contemporary Issues in Business, Management and Economics Engineering"

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Development of ICT: conceptual comparative analysis of consumer behavior in Europe and Asia
Khaled Al Majzoub, Vida Davidavičienė

Last modified: 2019-05-08

Abstract


Today’s society is becoming the information and communication technology societies, where ICT is responsible for the creation, distribution, and manipulation of information in every aspect of society (Xiang, Magnini, & Fesenmaier, 2015). The following article will present a comparative analysis of one aspect of consumer changes caused by ICT, which is e-commerce between Europe and Asia, using Hofstede’s culture dimensions (Power distance, individualism, masculinity and uncertainty avoidance).

Purpose – to provide a comparative analysis of consumer behavior changes caused by ICT between Europe and Asia.

Research methodology – a synthesis of review of the literature.

Findings – provide insight into the difference in consumer behavior changes caused by ICT, between Europe and Asia and provide the basis for future researches.

Research limitations – future research should include empirical research and study of other solution and other factors that affect consumer behavior.

Practical implications – the practical implication of the article provide a framework for organizations to take into consideration, the difference in consumer behavior between countries when it is targeting their markets.

Originality/Value – no comparative.

 

DOI: https://doi.org/10.3846/cibmee.2019.090


Keywords


information and communication technologies, organizational behaviors, consumer behavior, culture change, digitalization

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